I just thought I should pop in to preemptively apologize for the shipping backlog we are currently working through.
As most of you probably know, North Carolina had a snowy/icy weekend.
What you probably don’t know is the absolute chaos a sprinkling of snow can cause down here (it melts then freezes again turning large areas into skate rinks). We didn’t ship on Saturday due to the weather, and now we also have a bunch of staff stuck at home unable to get to work, so we’ve gotten even further behind where we usually should be on a Monday.
We do have a skeleton crew here, and we’re getting orders out as quickly as we can, but not quickly enough to clear the backlog in as short a time as we would like.
Next Day/Urgent orders are shipping as usual but realistically, we won’t get back to our usual speedy turnaround times for a good few days I would guess.
So I just wanted to apologize if you are waiting, and let people know what’s going on, hopefully before people start getting frustrated by the delay, and to let you know that of course, we are doing everything we can to catch up.